Privacy Policy

Information we collect

Information you give us

• Your name, email address and phone number when you fill out a form on our website or contact us.
• Details you choose to share about your business, the services you’re interested in, and your message.
• Your text messaging choices: whether you opted in to customer care and/or marketing text messages, and a record of that consent (the wording you agreed to, the date and time, the page, and your IP address).
• Messages you send us, including replies to our text messages.

Information collected automatically

Like most websites, our hosting provider (Cloudflare) processes basic technical information when you visit, such as your IP address, browser type and the pages you view, to deliver and secure the site. We use Cloudflare Web Analytics, which measures visits without cookies.

How we use your information

• To respond to your inquiry and provide the services you request.
• To send the text messages you opted in to (see “Text messaging (SMS)” below).
• To send account, project and billing information related to our services.
• To improve our website and services, and to keep them secure.
• To keep records of your consent and opt-out requests, and to meet legal obligations.

Text messaging (SMS)

We only send text messages to people who have given us permission. You can opt in by checking the text messaging box(es) on our contact form. The boxes are optional and unchecked by default, and there are separate boxes for customer care messages and for marketing messages. Providing your phone number without checking a box does not sign you up for text messages.

Our text messages are sent from (469) 691-2639.

• Customer care messages: replies to your inquiry, appointment and project updates, and account notifications.
• Marketing messages (only if you separately opt in): offers, promotions and company news.
• Message frequency varies. Message and data rates may apply.
• Reply STOP to any message to opt out at any time. Reply HELP for help, or contact us using the details below.
• Consent to receive text messages is not a condition of purchase.

Full program details are in our Terms & Conditions.

How we share your information

We do not sell, rent or trade your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties. Ignite Marketing Solutions LLC provides marketing services directly to business owners under a service agreement. We never buy, sell, rent or share anyone’s contact information, and we only text people who have contacted us directly and opted in.

We share information only with service providers that help us run our business, such as our website host, email delivery provider and telecommunications/text messaging provider, and only so they can provide those services to us. They may not use your information for their own purposes. The mobile information and consent described above are excluded from any other sharing. We may also disclose information if required by law or to protect our rights and the safety of others.

How long we keep information

We keep your information for as long as needed to respond to you, provide our services, and meet legal and record-keeping requirements. We keep records of text messaging consent and opt-outs so we can honor your choices.

How we protect information

We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections, to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

Your choices and rights

• Opt out of text messages at any time by replying STOP.
• Opt out of marketing emails using the unsubscribe link in any marketing email.
• Ask us to access, correct or delete your personal information by emailing info@ignitemymarketing.net. Depending on where you live, you may have additional rights under state privacy laws, and we will honor them as required.

Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last updated.

Contact us

If you have questions about this page or our text messaging program, contact us: